our values

The words shown here are not a random list, they go to the heart of who we are, what we expect of ourselves, how we want to conduct our business, and the way we select and work with our business partners. They are what drive us in trying to deliver the best possible outcomes for our members.

At the heart of everything, we are focused on the well-being of every member, with a commitment to treating everyone with respect and as an individual.

We want to work in partnership with members and business partners to deliver quality services with integrity and accountability.

We are committed to ongoing innovation to ensure we continue to deliver the best value through a high-performance team.

Importantly, we want to keep it simple for everyone.